ArbitresBaseball
Depuis la saison 2026

Frequently asked questions

Answers to the most common questions about managing baseball umpires and scorekeepers across Canada.

What is Arbitres Baseball?

A web app to manage officials — umpires and scorekeepers — for baseball associations across Canada: availability collection, game assignments, eligibility validation, automatic replacements and pay tracking. Bilingual French/English interface.

Who is the platform for?

For association managers who assign officials, and for umpires and scorekeepers who submit their availability and view their assignments. Each association manages its own data in an isolated, secure way.

Does the platform work everywhere in Canada, even outside Québec?

Yes. The core of the platform — availability, assignments, replacements and pay — works for any baseball association in Canada. The Baseball Québec eligibility grid is provided by default, and each association can adjust its own rules (required level and age per level of play).

How does official assignment work?

Officials submit their availability per game (plate, bases or scoring). The manager assigns officials from a per-game view; scheduling conflicts — overlapping games, or back-to-back games on different fields — are detected and blocked automatically. The official receives a confirmation email.

Can the system fill the schedule automatically?

Yes, and it starts well before that. Every week, officials who have set nothing for the next three weeks get a reminder — at most one a week, and it can be turned off; answering "unavailable" is enough to stop them. Then it warns you before things get urgent. The platform watches the next 14 days and flags every at-risk position: no available and eligible candidate, or covered only by uncertain availability. You then run the automatic fill-in, which proposes an official for every open position, starting with the hardest to fill and respecting eligibility, scheduling conflicts and workload fairness. It also builds crews with an eye on the next generation: if you have flagged mentors, a first- or second-year umpire is paired with one of them first rather than left alone — without ever leaving a position empty for it. Every proposal is explained and nothing is imposed: review the list, drop what doesn't fit, then accept everything in one click.

How does the platform account for officials' preferences?

In their profile, each official sets their preferred levels of play, the fields they would rather avoid, their weekly game maximum and their preferred partners. Managers can also define pairs of officials that should never work together. When assigning manually, these show up as indicators — the manager stays in control and can override them. In automatic fill-in, excluded fields, the weekly maximum and incompatible pairs become constraints the system will not cross. Season workload is rebalanced as proposals are made. Time off is a different matter: a vacation or injury period declared by an official is not a preference but a fact — they are proposed for no game on those dates, neither by automatic fill-in nor by the replacement market.

What is the Baseball Québec eligibility grid?

It's the set of provincial rules that determine the certification level and age required to officiate a given level of play, from Rally Cap to 21U. The platform applies it automatically as a non-blocking visual indicator: the manager can still assign an ineligible official when appropriate.

How are replacements and cancellations handled?

An official who can no longer work a game can first offer it to an available, qualified colleague: they stay assigned until the colleague accepts, and their reliability is unaffected. If they withdraw, an automatic replacement market can email available, eligible officials; the first to accept is assigned. Withdrawals are tracked to feed a per-official reliability indicator.

How is officials' pay tracked?

A rate grid by level of play and position automatically generates an amount for each assignment; associations covering large territories can add a flat travel fee per field, paid to every official who travels there. The manager confirms officials' attendance, marks payments as made, and filters payroll by date range, status or official before exporting it to CSV — as a summary, as a line-by-line journal for accounting, or grouped by official to prepare transfers. Officials can see their paid and upcoming amounts.

What can I bring to my board at the end of the season?

A consolidated season report, on one printable page. It brings together what is normally scattered: games played, cancelled and postponed, the coverage rate — how many games were played with a full crew — each official's activity and reliability, pay broken down by division, and the withdrawal count. Both tables also export to CSV. The report stays available for past seasons: a season wrap-up is rarely written the same day. Officials each get their own season summary too — games, hours, earnings, level progress — with a certificate to have signed, useful to a young official for school or a first job.

Do we have to start over each season?

No. Official profiles, fields, the pay rate grid and eligibility rules belong to the association, not to the season — they persist. A wizard creates the next season and carries over each official's recurring availability, keeping the entries that count as a commitment: no one has to re-enter them. Only the date ranges are cleared, since they referred to the previous calendar. You can prepare next season months ahead without touching the current one, and let two seasons overlap for playoffs or a fall league.

Is there an app to install, and does it work with no network at the field?

Nothing to download from a store: Arbitres Baseball is a web app that each official adds to their phone's home screen in one step, straight from the browser. Once installed it opens like any other app and keeps showing the next 30 days of assignments and availability even with no network — a rural park, a basement dressing room. Availability ticked offline is kept on the phone, flagged as pending, and sent on its own as soon as the signal is back.

Is the platform bilingual?

Yes. The entire interface is available in French and Canadian English; each user picks their language.

How does the platform protect personal information (Quebec's Law 25)?

Each association's data is reserved to it. An official's date of birth, member number and certification expiry dates are visible only to them and to their association's managers. Managers can download their association's data at any time, and each official their own; the identity of an official who has left the association can be removed on request, without erasing the season's history. Our privacy policy explains what is collected, how long it is kept and whom to contact.

How do you protect young officials?

Many umpires are 13 to 17 years old. From the app they open every week, an official can anonymously report abuse, intimidation or an adult's inappropriate behaviour. Their name is not stored anywhere with the report; only their association's coordinators read it, reply and follow up, which the official checks with a confidential code. A report involving a minor is flagged as a priority. 911 and outside resources — Sport'Aide and Quebec's Protector of Integrity in Recreation and Sport — are always offered, especially if a coordinator is the one involved. Alongside this, rookies are paired with a mentor rather than left alone on the field.

How much does Arbitres Baseball cost, and how can I take part?

Arbitres Baseball is just launching. The model is simple: one annual price per association, unlimited officials, every feature included — the Pricing page spells out what's included and what is never billed. The exact amount isn't set yet: we share it with you directly, before any commitment. We welcome our first associations with personalized onboarding for their first season and a direct say in what we build next.

Can I try the platform before committing?

Yes — right away, without talking to anyone. Fill in the sign-up form and you immediately get a full trial environment, already populated with a fictional association: officials, a game schedule, availability, coverage gaps to fill. You can assign, run the auto-fill, break things and start over — it's the real application, not a slideshow. The data is entirely made up and no email ever leaves it to anyone. The environment disappears on its own after 30 days, and your sign-up request is processed in the meantime.

Another question?

Manage an association? Join the first to adopt the platform: personalized onboarding, no commitment.

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