Privacy policy

Who collects your information

Your association is the organization that collects your information. Arbitres Baseball is the service provider that hosts and processes it on their behalf.

Officials who are minors are registered by their association, with the consent of a parent or guardian; the app offers no direct sign-up form.

What we collect, and why

This information is collected when you or your association enter it into the app:

Name, email address and, if you provide it, phone number — to identify and reach you, including for a last-minute replacement.

Roles, certification levels and their expiry dates, federation member number and date of birth — to check your eligibility for each division, track certification renewals and reconcile exports with the federation's records.

Availability, time off, assignments and withdrawals, with any notes or reasons you choose to add — to assign you to games, balance the workload and measure reliability.

Amounts owed and paid — to establish what your association owes you. No banking details are collected.

Post-game evaluations you receive and your level history — to track your progress.

Incident reports you write or that concern you — to pass the facts on to the league.

Log of emails sent (address, subject, date) and change log (who changed what, and when) — to confirm a notice went out and trace changes.

IP address: when the public sign-up form is submitted, to limit automated abuse; and in our hosting provider's technical logs each time you use the app, with the account identifier, for security and troubleshooting. We never consult these logs to identify someone who made a confidential report, unless required by law.

Who has access

Within your association, the coordinator can access all of your information. Other officials see your name and your assignments; your date of birth, member number and certification expiry dates are reserved for you and your association's coordinators. No other association has access.

Arbitres Baseball, as operator, may access it to administer and support the service. Our technical providers — hosting, email delivery, protecting the public form from bots — access it only as needed to provide the service. The one exception: the content of confidential reports can be read only by your association's coordinators, not by the operator, and the author of a report is not recorded anywhere.

Communication outside Quebec

Your information is hosted and processed outside Quebec, including in the United States. It is therefore subject to the laws of those jurisdictions, which may allow authorities to access it under conditions different from those in Quebec.

How long

Your information is kept for as long as your association uses the service, except for the following, which is deleted automatically: IP addresses from the public form after 24 hours, the email log after 90 days, the change log after 2 years, action links received by email 30 days after they expire, declined sign-up requests and unaccepted invitations after 12 months, and incident reports and confidential reports 3 years after they are closed. To ask for your information to be removed, contact your association's coordinator.

Your rights

You may request access to your information, its correction, and withdraw your consent. Some of it can be changed directly from your profile once signed in, and you can download a copy of your information there (an archive of CSV files).

If you believe your rights have not been respected, you may file a complaint with Quebec's Commission d'accès à l'information.

Cookies and profiling

The app uses no advertising cookies, no third-party trackers and no identification, location or profiling features. Your browser's local storage keeps you signed in, remembers your display preferences and, for officials, keeps a copy of their schedule that can be viewed offline — a copy specific to your account on that device.

Person in charge of the protection of personal information

Person in charge of the protection of personal information — confidentialite@arbitres.ca